For Patients and Families - Orlando Health MyChart (2024)

Health

• Test Results - Receive timely notification of results for tests you’ve had done and view test results from the past.
• Medication - Review your medication list, instructions for taking each medication and report medications you're no longer taking.
• Allergies - Review your allergies and update them as needed.
• Current Health Issues - Review your current health issues and update them as needed.
• Immunizations - Review your immunization history and document immunizations you've received elsewhere, such as at a flu-shot clinic.
• Preventive Care - Keep track of routine care that is due and receive reminders for flu shots and other immunizations, physical exams and preventive care procedures.
• Health Summary - View a summary of your current health issues, medications, allergies, immunizations and preventive care -- all in one place.
• Plan of Care - View information related to a specific health condition, all in one place, including medications, test results, preventive care, flowsheets, treatment summaries and patient goals assigned by your healthcare provider.
• Medical History - Review and record your personal and family medical history.
• Growth Charts - Track your children's growth and compare to others in their age group.
• Health Trends - Graph vital signs and lab results over time.
• Questionnaires - Provide general and family history information and respond to other questions from your healthcare provider.
• Track My Health- Document details about your day-to-day health and link your account to your personal devices and apps, such a Withings, Fitbit, and Apple Health, to automatically record information, such as your weight, blood pressure or steps walked in a day.
• Research Studies - Learn about research studies you might be eligible to participate in through your healthcare organization.
• Genetic Profile - View results for genetic testing and learn what those results mean for your health.
• End-of-Life Planning - Manage designated healthcare agents and upload documents, such as advance directives and a living will.
• My Documents - View documents on file with your healthcare organization all in one place, such as After-Visit Summaries, signed illness excuse notes, message attachments and care planning documents.
• Search the Health Library - Find articles about symptoms, procedures, and other healthcare topics.

Messaging

• Message Center - View messages you've received from or sent to your healthcare organization, including any attachments.
• Communicate With Your Doctor - Send a message to ask your doctor for medical advice and get recommendations for care.
• Ask Customer Service - Send non-medical messages to customer service or billing staff.
• Medication Refills – Request prescription renewal and receive notification when your medications are ready to be picked up at the pharmacy.
• Request a Referral - Request a referral to see a specialist.
• Letters - View letters from your healthcare provider, such as an absence excuse for work.
• Clinic Calls - See a history of care advice calls and customer service calls.

Text Message Reminders and Messaging

Scheduling and Appointments

• After-Visit Summary - View details of your past appointments or hospital stays.
• See Clinical Note - View notes that your doctor has recorded and shared with you.
• Appointment Scheduling - Schedule an appointment yourself or request to have the clinic contact you. View details about future appointments, including instructions and driving directions, or cancel appointments you no longer need.
• Open Scheduling - View open appointment slots based on the type of visit and provider you need to see and then directly schedule an appointment, even without a MyChart account.
• Favorite Appointments - Create shortcuts for appointments you schedule often.
• Fast-Pass Appointments and Wait-List Updates - Add yourself to the wait list so you can be notified if an earlier appointment time becomes available.
• eCheck-In - Complete the check-in process from home to save time when you arrive at the clinic. Pay visit copays, verify your medical and insurance information, respond to questionnaires and electronically sign documents.
• Register for My Delivery - Prepare for your upcoming labor and delivery by registering with the hospital where you plan to give birth.
• Hello Patient - Use location tracking on your phone to be automatically checked in when you arrive at the clinic.
• Upcoming Tests and Procedures - Keep track of tests and procedures where you need to follow up.

Payment and Insurance

• Billing Account Summary - View a summary of your clinic and hospital billing accounts, including your outstanding balance, details of account, charges and recent payments.
• Paperless Billing - Sign up for paperless billing to receive your medical bills through MyChart instead of by mail.
• Bill Payment - View billing statements and make online payments for your medical bills or visit copays through your bank account or credit card. Make a bill payment without logging in to MyChart, such as if you receive care at a different healthcare organization while traveling or need to make a payment on someone else's behalf.
• Payment Plans - Set up a payment plan to automatically pay your medical bills each month.
• Estimates - Get estimates for the cost of care of common procedures, even if you don't already have a MyChart login. See a detailed breakdown of the price that includes the total hospital and physician fees, what's covered by insurance and your self-pay portion.
• Financial Assistance - Provide your financial information and request assistance with paying your medical bills.
• Insurance Summary - View your insurance coverages, claims, referrals and benefits information.
• Insurance ID Cards - View a copy of your health insurance card.

Connecting and Sharing

• Friends and Family Access - Take care of your children and other family members -- all from one account. Ask your healthcare provider to connect your account or invite someone yourself.
• Health and Visit Summaries - View, download, or send a copy of specific visit summaries or your entire health record.
• Request My Record - Request a copy of your medical record or other documents and download it when it is available.
• Who's Accessed My Record? - See which other family members and care providers have accessed your medical record.
• Link Health Accounts - With Happy Together, see information from healthcare organizations where you've received care, all in a single view, including allergies, medications, health issues, visits, test results and care team members.
• Share My Record - With Share Everywhere, give any provider with a computer and internet temporary, one-time access to your medical record.
• Care Everywhere Authorization - Give authorization for your healthcare providers to use Care Everywhere to share your medical record with other healthcare organizations when it's needed for your care.

Preferences

• Personal information - Keep contact information up to date for yourself and emergency contacts, and let your healthcare providers know more about you by providing your preferred language, preferred name, gender identity and other personal information.
• Username and Password Recovery - Set up security features to help you log in if you forget your MyChart username or password.
• Two-Factor Authentication - Add extra security to your account by requiring that you enter a numeric code sent by text message or email each time you log in to MyChart.
• Notifications - Record your preferences to receive notification of new information in MyChart, such as messages and test results, by email, text message or push notification.
• Account Management and Linking - Allow MyChart to connect to another app and share your data and manage connections to accounts at other healthcare organizations.
• Multilingual MyChart - View MyChart in a different language.

Mobile Features

• Alternative Login Methods - Quickly log in to the MyChart mobile app using your fingerprint, face recognition or a four-digit passcode.
• Apple Watch - Pair the MyChart mobile app with your Apple Watch to receive notifications, view upcoming appointments, read messages and review medications.
• MyChart Bedside - Stay informed and engaged in your care during a hospital stay. Use MyChart Bedside to keep track of your daily schedule, learn more about members of your care team and send messages to them when needed, make non-urgent requests, monitor your recent vitals and labs, see your clinical notes and review educational material.

The New MyChart Experience (For Mobile Devices)

Learn how to navigate the newly redesigned MyChart through the health feed, shortcuts, and searchable menu.