Emails Jade Tunchy The travel company Weekenda has just leaked and the tea keeps coming.
Leaked emails between the two (via the Daily Mail) showed that Tunchy had threatened to take the CEO and founder of Weekenda Peter Smith to Fair Trading, despite the fact that the terms and conditions clearly stated that the small business did not refund deposits.
“There’s really no reason this cancellation shouldn’t be processed,” she said in the email.
“At this point you are keeping our money just for fun.
“We kindly ask that you see the very valid reason for this cancellation – in the midst of a global pandemic – and cancel the booking, otherwise we will have to discuss this with Fair Trading.”
Smith offered a one-time cancellation request if someone made a reservation for the dates Tunchy had made a deposit for but the Insta influencer refused to accept it. The small business offered Tunchy a full refund after she called them online and weaponized her social media majors last week.
In case you missed it, she said in the since-deleted post that she and her fiancé Lachie Brycki postponed their wedding to August 2021 and contacted Weekenda to request a refund.
She then accused the company of saying the best it could do was re-list the couple’s holiday online and see if anyone else had booked it. She also complained that the company wouldn’t give her a refund.
Keep in mind this is a small business in the middle of a pandemic, with a clear no-cancellation (no penalty) policy in its terms and conditions. The accountability queens at Celeb Spellcheck (@celeb_spellcheck) — who called Jade like there’s no tomorrow — were quick to remind us of that fact with some handy screenshots.
In a statement to PEESTRIAN.TV, Weekenda told her side of the story in Jadé’s drama via Pete Smith’s DMs. Smith described her as “a handful”.
“Jadé booked a stunning home in Meerea Park in July 2021, just as the 2nd wave of COVID had taken off. The cancellation policy was 50% loss of deposit if canceled and 100% loss if canceled within 14 days of arrival.
“We believe these terms and conditions are fairly industry standard, fair and legal according to Fair Trading and the ACCC. The booking was for March 2022.
“In August 2021 Jade contacted us asking us to cancel her booking citing ‘Covid’ which we thought was odd as it was 8 months old,” Smith continued.
“My staff indicated that Jade was very demanding and threatening. His emails back him up. I am informed that she has decided to publish this episode on her Instagram account.
Smith then went on to write that he was simply representing the owners, who wanted Jade back all of their money because they didn’t want to deal with “significant reputational damage”. Thus, a full refund was processed.
Jadé Tunchy has set her Instagram account to private since she cut the road for the original deleted post.
Picture: Instagram [@weekendaholiday] /Getty Pictures [Don Arnold &]